Automotive Parts, Australia
Outback Exhausts: A 4x4 exhaust store with vehicle fitment search across a deep make, model and engine catalogue.
Outback Exhausts sells 4x4 exhaust systems, a category where a wrong-fit order is a total loss, the part is heavy, the freight is expensive both ways, and the customer's vehicle is off the road. Fitment accuracy was the entire project.
The challenge
These were the specific constraints the project had to resolve.
- Fitment spanning make, model, year, engine, trim and variant combinations
- One part fitting many vehicles and one vehicle taking several part variants
- Heavy, oversized items where freight cannot be flat-rated
- Wrong-fit returns destroying margin on an otherwise healthy category
- Workshop and trade customers ordering differently from retail buyers
What we did
- Built a vehicle selector across make, model, year, engine and trim with a saved garage
- Implemented fitment validation at cart level as a final check before payment
- Configured weight and dimension-based freight rules for oversized items
- Added installation guidance and compatibility notes per fitment combination
- Built trade account pricing for workshops alongside the retail experience
Results
What the work produced.
Figures are stated only where the client has cleared them. Where a project produced results we cannot publish, we have left the space empty rather than filled it.
Services used
What the engagement involved.
Why Globosoft
Reasons that are checkable.
Growth model
We would rather be paid for the growth than the hours.
For ecommerce clients we can work on growth-share: an agreed baseline from your trailing performance, then a percentage of the incremental sales we create above it. No fixed retainer. If your revenue does not grow, we do not earn. It changes what we recommend, because we carry part of the risk of being wrong.
Keep reading
Related sectors.
Automotive & Spare Parts
Parts commerce has one question that decides everything: will this fit my car? Get fitment right and you own the category. Get it wrong and you inherit a return rate that destroys the margin on every order you shipped correctly.
Read onB2B & Distribution
B2B commerce is not retail with a login. Each customer has their own price list, their own credit limit, their own approval chain, and an ordering pattern built on repeat purchase and quotes rather than browsing and impulse.
Read onEvidence
Work we have done in this category.
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3 markets from one foundationWant work like this for your business?
Tell us what you sell and where growth has stalled. We will come back with a view on what it would take.