Industry, Hotels & Resorts
Technology for Hotels & Resorts in Dubai & the UAE
Hotels in the UAE hand a large share of every booking to online travel agents. Direct booking is the highest-margin revenue a property can earn, and it depends on a booking engine that is as fast and trustworthy as the OTA the guest just left.
We build the property management systems, direct booking engines and channel connections that let a property take more of its own bookings, then run the marketing that fills the rooms the OTAs did not.
What we build for this sector
The technology follows the operation. We start from how the business actually runs rather than from a product we would like to sell you.
Capability
What we deliver.
- Property management system covering reservations, front desk and housekeeping
- Direct booking engine connected to live PMS inventory with rate parity control
- Channel manager integration with Booking.com, Expedia, Agoda and Airbnb
- Revenue management with dynamic pricing and occupancy forecasting
- Tourism dirham and municipality fee handling per emirate
- Guest profiles, loyalty and repeat-stay marketing
- F&B, spa and outlet POS connected to the guest folio
- Hospitality performance marketing focused on direct booking share
How it runs
How the work is sequenced.
Assess, scope with a commercial case, deliver in phases, then measure against the number it was meant to move.
- Step 01
Assessment
We look at the systems, the process and where the cost actually sits. The finding is often that two adequate systems are not connected rather than that either is bad.
- Step 02
Scope and case
A written scope with the commercial case: cost, expected return, and what we would leave out of the first phase.
- Step 03
Delivery
Phased so something useful goes live early. Integration work is usually the substantial part.
- Step 04
Measure
Reported against the operational or commercial number the project was commissioned to move.
Why Globosoft
Reasons that are checkable.
Growth model
We would rather be paid for the growth than the hours.
For ecommerce clients we can work on growth-share: an agreed baseline from your trailing performance, then a percentage of the incremental sales we create above it. No fixed retainer. If your revenue does not grow, we do not earn. It changes what we recommend, because we carry part of the risk of being wrong.
Questions
Questions from hotels & resorts clients.
How can a UAE hotel increase direct bookings?
A UAE hotel increases direct bookings by making the direct channel visibly better than the OTA: live availability, rate parity or a clear direct-only benefit, a booking flow under three steps, and remarketing to guests who checked availability but did not book.
Do you integrate with existing PMS platforms?
Yes. We integrate booking engines and channel managers with most mainstream property management systems, and we build a full PMS only when the existing one is genuinely the constraint.
Keep reading
Other industries.
Hospitals & Clinics
Healthcare technology in the UAE carries obligations ordinary business software does not. Patient data handling, DHA, MOHAP and DoH expectations, insurance claim workflows and clinician licensing all shape what can be built and how.
Read onTravel & Tourism
Travel is the sector we have built the deepest product set for: booking systems across every distribution model, travel CRM, contracting, accounting and the DMC operations layer that connects them.
Read onTrading & Distribution
Trading businesses in the UAE run on relationships, credit and stock accuracy. The technology that helps is rarely a nicer website; it is a B2B ordering channel connected to the ERP so customers can self-serve against their own contract pricing and credit limit.
Read onWorking in hotels & resorts?
Tell us where the operation is losing time or money. We will tell you what it takes to fix it, and whether it is worth doing.