Industry, Travel & Tourism
Technology for Travel & Tourism in Dubai & the UAE
Travel is the sector we have built the deepest product set for: booking systems across every distribution model, travel CRM, contracting, accounting and the DMC operations layer that connects them.
UAE travel businesses lose margin in predictable places, slow quoting, mis-loaded contracted rates, and booking systems that never reach the accounts. We fix that sequence before we scale demand.
What we build for this sector
The technology follows the operation. We start from how the business actually runs rather than from a product we would like to sell you.
Capability
What we deliver.
- B2B, B2B2C, B2C and DMC booking platforms with supplier connectivity
- GDS, bed bank and airline consolidator integration
- Travel CRM with WhatsApp enquiry capture and automated follow-up
- Contracting and rate management with allotments and stop-sales
- Travel accounting with BSP reconciliation and per-file profitability
- Dynamic packaging across flight, hotel, transfer and activity
- Multi-currency and bilingual Arabic and English booking flows
- Travel performance marketing measured on booked revenue
How it runs
How the work is sequenced.
Assess, scope with a commercial case, deliver in phases, then measure against the number it was meant to move.
- Step 01
Assessment
We look at the systems, the process and where the cost actually sits. The finding is often that two adequate systems are not connected rather than that either is bad.
- Step 02
Scope and case
A written scope with the commercial case: cost, expected return, and what we would leave out of the first phase.
- Step 03
Delivery
Phased so something useful goes live early. Integration work is usually the substantial part.
- Step 04
Measure
Reported against the operational or commercial number the project was commissioned to move.
Why Globosoft
Reasons that are checkable.
Growth model
We would rather be paid for the growth than the hours.
For ecommerce clients we can work on growth-share: an agreed baseline from your trailing performance, then a percentage of the incremental sales we create above it. No fixed retainer. If your revenue does not grow, we do not earn. It changes what we recommend, because we carry part of the risk of being wrong.
Questions
Questions from travel & tourism clients.
What technology does a UAE travel agency need?
A UAE travel agency needs three connected systems: a CRM that captures every enquiry including WhatsApp, a booking platform with supplier connectivity and margin control, and travel accounting that reconciles BSP and shows profit per file. Disconnection between these three is where most agencies lose money.
Can you connect our existing suppliers?
Yes. We integrate GDS platforms, bed banks, airline consolidators, transfer and activity APIs, and your own contracted inventory alongside them.
Keep reading
Other industries.
Hotels & Resorts
Hotels in the UAE hand a large share of every booking to online travel agents. Direct booking is the highest-margin revenue a property can earn, and it depends on a booking engine that is as fast and trustworthy as the OTA the guest just left.
Read onHospitals & Clinics
Healthcare technology in the UAE carries obligations ordinary business software does not. Patient data handling, DHA, MOHAP and DoH expectations, insurance claim workflows and clinician licensing all shape what can be built and how.
Read onTrading & Distribution
Trading businesses in the UAE run on relationships, credit and stock accuracy. The technology that helps is rarely a nicer website; it is a B2B ordering channel connected to the ERP so customers can self-serve against their own contract pricing and credit limit.
Read onWorking in travel & tourism?
Tell us where the operation is losing time or money. We will tell you what it takes to fix it, and whether it is worth doing.