Retail & Trading, UAE
Alwifaq: Trading and retail commerce with a bilingual catalogue and a complete UAE payment and delivery stack.
Alwifaq operates in UAE trading and retail, a business that serves both walk-in retail customers and trade buyers, each with different pricing expectations and ordering patterns, across an Arabic and English speaking customer base.
The challenge
These were the specific constraints the project had to resolve.
- Retail and trade customers needing different pricing from the same catalogue
- A genuinely bilingual customer base rather than an English-primary one
- UAE payment expectations spanning cards, COD and instalments
- Broad trading catalogue with varied product types and attributes
- Delivery across the emirates with differing courier economics
What we did
- Built a bilingual Arabic/English catalogue as a first-class requirement
- Implemented separate retail and trade pricing on a shared catalogue
- Integrated the full UAE payment stack including cards, COD and instalments
- Structured the catalogue to handle varied trading product types cleanly
- Configured courier and delivery rules across the emirates
Results
What the work produced.
Figures are stated only where the client has cleared them. Where a project produced results we cannot publish, we have left the space empty rather than filled it.
Services used
What the engagement involved.
Why Globosoft
Reasons that are checkable.
Growth model
We would rather be paid for the growth than the hours.
For ecommerce clients we can work on growth-share: an agreed baseline from your trailing performance, then a percentage of the incremental sales we create above it. No fixed retainer. If your revenue does not grow, we do not earn. It changes what we recommend, because we carry part of the risk of being wrong.
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Tell us what you sell and where growth has stalled. We will come back with a view on what it would take.